Apprentice Engineer at Jio| Mumbai 2025 |freshers
Are you a fresh engineering graduate looking to start your professional journey in the telecom and engineering sector? Here’s a great opportunity for BE (Electronics & Communication) graduates. One of India’s top telecom companies is currently hiring Apprentice Engineers for its Mumbai location. This is your chance to begin your career as an Apprentice Engineer, develop your technical skills, and build a strong foundation in the industry.
In this detailed article, we will discuss the Apprentice Engineer job role, responsibilities, eligibility criteria, required skills, and other important details to help you understand the opportunity and apply confidently.
About the Apprentice Engineer Role
New graduates who are eager to begin their careers in the engineering and telecoms sectors are the target audience for the Apprentice Engineer post. As an apprentice engineer, you will oversee first-level maintenance duties, customer escalations, debugging issues, and team coordination to ensure smooth operations. This is a practical position that exposes you to technical support and real-time network operations.
Gaining real-world experience and improving your problem-solving and coordination abilities are two benefits of working as an apprentice engineer. For applicants who wish to advance their careers in telecom engineering, network operations, or technical assistance, this is the perfect role.
| Role | Apprentice Engineer |
| Company | Jio |
| Location | Mumbai |
| Job type | Full-Time |
| Experience | Freshers |
| Qualification | Electronics & communications |
Job Responsibilities of Apprentice Engineer
The following are the primary duties of this role:
- First-Level Maintenance: Performing first-level proactive and reactive maintenance tasks will be your responsibility as an apprentice engineer. Monitoring network and system operations, seeing any difficulties, and fixing simple technical issues as soon as possible are all part of this.
- SLA management and fault prioritization: One of your primary duties will be to prioritize issues based on their level of severity and ensure that they are resolved within the specified Service Level Agreements (SLAs). Errors and escalations must be promptly resolved in order to maintain operational effectiveness and customer satisfaction.
- coordinate in the event of emergencies or unplanned outages and assist in determining the underlying causes of problems. One of your responsibilities will be to respond quickly and effectively in emergency situations.
- Management of Complaints and Escalations: You will deal with grievances and escalations brought forward by the customer service center or end-customer operations. Your daily duties will include efficiently resolving client concerns and giving frequent updates.
- Trouble Ticket Analysis: Another crucial component of this position is keeping an eye on and evaluating trouble tickets. You will examine the issues that have been reported, suggest fixes, and make sure that the fixes are applied promptly.
- Emergency Handling and Fault Investigation: You will work with the first-level operations team to
Requirements for Education
- You must have a Bachelor of Engineering (BE) degree in Electronics and Communication (E&C) in order to be considered for this role.
- Additionally, recent graduates from the 2023 and 2024 batches as well as final-year students who have finished their coursework are eligible to apply.
Required Experience
- This position is available to new hires.
- Although prior experience is not required, candidates with appropriate internship experience in technical assistance, network operations, or telecommunications will have an edge.
Essential Knowledge and Skills
The following skills and aptitudes are necessary for candidates to be successful in this role:
- Understanding telecom networks, network operations, and the fundamentals of electronic communication is crucial. You ought to comprehend the foundations of telecommunications networks, troubleshooting methods, and system operations.
- Technical Support Activities: You should be able to correctly diagnose common network and system issues and offer basic technical support.
- Process Adherence: Using the appropriate tools and adhering to established processes and procedures are essential to maintaining service quality. You ought to adhere to the business’s operational protocols.
- Delegation and Coordination Skills: You will be required to delegate tasks, coordinate effectively with team members, and manage operational priorities to ensure smooth service delivery.
- Problem-Solving Skills: This position requires the ability to think logically, solve problems quickly, and manage several tasks at once.
- Communication Skills: Being able to communicate well both in writing and verbally will help you prepare reports, handle client complaints, and escalate problems as needed.
Location of Posting
Mumbai, Maharashtra, India
Candidates should be willing to relocate to Mumbai or should currently reside in Mumbai or nearby areas to be considered for this opportunity.
Why Apply for a Position as an Apprentice Engineer?
For recent grads who are serious about pursuing a career in network operations or telecom engineering, this is a great chance. Joining as an apprentice engineer will provide you with:
- practical experience working in the telecom industry.
- exposure to tackling problems in the real world.
- chances to collaborate with knowledgeable experts.
- a disciplined setting that fosters education and career advancement.
- the opportunity to move into permanent positions within the company following a successful apprenticeship.
How To Apply
Click on the Application link provided below