Launch Your Global Career as Management Trainee – Join Genpact 2025

Are you prepared to embark on a dynamic career that pushes you and aids in your goal-achieving? Genpact is the perfect place for you if you’re searching for a job that blends teamwork, learning, and growth. As a Management Trainee in the Order to Cash (O2C) process, you can work for a global leader in professional services that is assisting companies globally in growing and evolving.

At Genpact, we not only offer employment, but we also create career paths that empower you to shape your own and the future of the world. Our success is fueled by the curiosity, adaptability, and dedication of our 125,000+ employees across 30+ countries to provide long-term value for our clients. Genpact, a publicly traded company (NYSE: G), is trusted by Fortune Global 500 companies to deliver creative solutions through digital operations.

When you join Genpact, you’re not just joining a company—you’re joining a purpose-driven community focused on the relentless pursuit of a world that works better for people.

Why This Role Matters

You will be involved in one of the most important business operations for multinational corporations as a Management Trainee in the Order to Cash team. The core of an organization’s financial operations is Order to Cash (O2C), which includes customer relations, collections, invoicing, and dispute resolution.

You will be positioned at the nexus of client management, finance, and business operations in this role. Every choice you make will have an instant impact on the client’s cash flow, operational effectiveness, and overall business success, whether you’re handling collections, verifying purchase orders, or maintaining client relationships.

The Order to Cash position at Genpact may be your first step toward a fascinating international career if you are driven, meticulous, and prepared to work in a fast-paced setting.

Job Role	Management Trainee
Company	Genpact
Location	Chennai
Education Required	B.Com or equivalent (mandatory) MBA Finance preferred
Skills Required	Good understanding of Order to Cash process Strong MS Excel skills Strong communication skills German language proficiency (C2 level) Problem-solving ability Client handling and negotiation
Experience	freshers

What You’ll Be Doing

You will oversee a number of significant tasks as a member of Genpact’s O2C team. Your work will keep the firm running well, from communicating with clients to making sure that bills and collections are handled appropriately.

• Order Processing and Validation: Prior to preparing purchase order requests for billing, you will verify their compliance and completeness.
• Client Support and Interaction: As part of your work, you will be interacting with clients on a daily basis. You will address consumer queries, fix problems, and provide updates at various places as needed.
• Collections and Dispute Resolution: You will manage the procedures for collecting money, professionally resolve conflicts, and set plans in place to guarantee that clients pay on time.
• Customer Relationship Management: Maintaining strong relationships with customers across various countries and regions will be key to your success. You’ll interact via calls and emails to resolve outstanding invoices and disputes.
• Target Achievement: Part of your job will be to meet monthly, quarterly, and annual collections targets, which will improve team performance as a whole.
• Cooperation within the Team: You will collaborate extensively with internal teams and regional financial managers. Process alignment and performance improvement can be achieved by active participation in governance and status meetings.
• Process Improvement: To increase operational efficiency, you will offer suggestions for process improvement and possibly spearhead projects utilizing Lean or Six Sigma approaches.
• SAP Reporting and Analysis: Having an understanding of SAP can help you create reports and offer insights to help with the invoicing and collection procedures.
• Changing to Meet Business Needs: This position requires flexibility. Various shifts will be required of you based on business needs.

What We’re Looking For: Qualifications and Skills

At Genpact, we value a combination of educational qualifications, technical skills, and personal attributes that drive professional success. Below are the qualifications we seek for the Management Trainee – Order to Cash role:

Minimum Qualifications:

• A Bachelor’s degree in Commerce (B.Com) or equivalent. Candidates with an MBA in Finance will have an added advantage.
• Strong understanding of the Order to Cash process, including different invoice types such as manual, consolidated, and automated.

Preferred Skills:

• German language proficiency (at least C2).
• outstanding communication skills, both in writing and speaking.
• the capacity to work under duress and manage tight deadlines.
• strong familiarity with Microsoft Office products, particularly Excel.
• Prior experience in collections, dispute management, and client interaction.
• SAP knowledge and experience with generating SAP reports will be an asset.

At Genpact, we also value personal qualities like teamwork, adaptability, customer-centricity, and a proactive attitude.

Your Career Growth with Genpact

This position involves more than just carrying out daily duties. Every role at Genpact is seen as a springboard for long-term professional growth. You will have access to upskilling opportunities, mentorship, and ongoing learning initiatives as a Management Trainee, all of which are intended to support your professional and personal development.

From this starting point in the Order to Cash team, your career path can lead you to roles in:

• Operations Management
• Finance and Accounting
• Process Improvement Leadership
• Client Relationship Management
• Business Analytics
• Digital Transformation and AI-Driven Operations

At Genpact, your ambitions shape your career.

About Genpact

Genpact is more than simply a corporation; it is a global network of experts dedicated to revolutionizing sectors and enterprises. Finance, supply chain, procurement, customer experience, and more are transformed by our proficiency in digital operations, data analytics, technology, and artificial intelligence.

Several Fortune Global 500 corporations are among the top businesses served by Genpact, which has over 125,000 employees in more than 30 countries. In-depth industry knowledge and agile, tech-driven solutions are combined in our approach to solve real-world problems.

The distinctive feature of Genpact is our culture of purpose. Our dedication lies in fostering lifelong learning, fostering teamwork, and creating value for both our clients and staff. We are committed to inclusion, diversity, and equitable employment opportunities.

As a Genpact employee, you’ll enjoy working in an environment that values:

• Respect and integrity
• Customer focus and innovation
• Professional development and continuous learning
• Inclusion and diversity
• Social responsibility and sustainability

Employer of Equal Opportunity

Being an Equal Opportunity Employer makes Genpact proud. All eligible candidates are encouraged to apply, regardless of their age, gender, sexual orientation, race, religion, disability, or any other protected status. Additionally, we pledge to make appropriate accommodations for those with disabilities throughout the hiring process.

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