Associate Tech Support at Amazon | Quality and Device Service |Bengaluru 2025

Are you passionate about quality, technology, and contributing to cutting-edge devices? For the position of Device Associate-Quality Services at its India Development Center, Amazon’s Device Tech Support team is currently accepting applications. Professionals can work directly on Amazon’s widely used e-reader devices with this option. Maintaining and improving the quality of the gadgets that millions of customers around the world adore will be a major responsibility of a Device Associate.

We’ll go over the job description, necessary skills, main duties, and why Amazon can be the ideal starting point for your career in technology services and quality assurance in this post.

About the Role: Device Associate – Quality Services at Amazon

You will collaborate closely with Amazon’s Device Technology and Quality Assurance (QA) teams in the Device Associate position. Maintaining the highest levels of quality for Amazon’s e-reader devices will be your key duty. You will be key to Amazon’s innovation process, from carrying out test cases to assisting with bug investigations and regression testing.

You will be able to contribute ideas and put them into practice as a member of a dynamic and cooperative team, improving the caliber of Amazon’s upcoming e-reader devices. This position offers a rewarding career path if you have a strong interest in testing, quality improvement, and ongoing learning.

Essential Job Duties

As an Amazon Device Associate, you will be responsible for a variety of tasks, such as:

  • Implementing Test Plans and Cases: To evaluate the operation of different Amazon device functionalities, you will create comprehensive test plans and carry out pre-established test cases.
  • Creating Test Data and Reporting: Two essential components of this position are accurately preparing test data and properly reporting testing results. The development teams at Amazon will benefit from your thorough reports and insights as they work to enhance the devices.
  • Understanding Product functioning: A solid understanding of the project’s or product’s functioning is crucial. You should keep abreast of evolving requirements and efficiently record your results.
  • Finding Gaps and Bugs: You must actively look for bugs and gaps in test cases in addition to following the test scripts. Your analytical and critical thinking abilities will be useful in revealing hidden problems that automated testing could overlook.
  • Performing Root Cause Analysis: When problems occur, the debugging process will be streamlined if you can go back and look at their underlying causes.
  • Supporting Ad-hoc Requests and Regression Testing: During a normal workday, you will run regression tests, submit bug reports, and address other teams’ ad-hoc testing requirements.
  • Cooperation: A regular aspect of the job is assisting with issue reproduction, new feature testing, and first-pass validation while working closely with QA teams.
  • Ideas Contributed: Innovation at all levels is valued by Amazon. You’ll have the chance to actively participate in putting your recommendations for process enhancements into practice.
Job RoleDevice Associate, Quality and Device Tech Support
CompanyAmazon
LocationBengaluru
Job typeFull-Time
QualificationB.E ,B.Tech. ,MSC IT and MCA
SkillsQA Methodology, Analytics skills, problem solving skills and good Soft skills

A Typical Day in This Role

Your daily routine as a Device Associate may involve:

  • Executing regression test cases on different device generations.
  • Raising bugs and tracking their resolution.
  • Supporting first pass analysis and bug reproduction requests.
  • Interacting with QA professionals for testing new features.
  • Documenting findings and sharing updates with cross-functional teams.
  • Contributing to process improvements through innovative suggestions.

Team Culture

Amazon’s Device Tech Support team is known for its high energy, collaborative environment, and flexible working The Device Tech Support staff at Amazon is renowned for its dynamic, team-oriented, and adaptable work culture. In order to guarantee that every e-reader device that reaches customers satisfies Amazon’s exacting quality standards, team members collaborate to handle several simultaneous releases.

It is an exciting place for both seasoned testers and early-career experts because of the work atmosphere, which encourages ongoing learning and professional development.

Basic Qualifications

Candidates must fulfill the following prerequisites in order to be considered for this position:

  • A bachelor’s degree from an accredited university is required for education.
  • Knowledge of QA Methodology: It is necessary to be familiar with the fundamental approaches and testing instruments of Quality Assurance.

Preferred Qualifications

Amazon recommends applicants with the following extra qualifications, though the aforementioned are required:

  • Knowledge and Experience: A B.E., B.Tech., M.Sc. (IT), or MCA degree.
  • Possessing strong communication skills means being able to express your conclusions both orally and in writing.
  • Good knowledge of different testing tools, methods, and approaches is a sign of strong testing knowledge.
  • Strong analytical and problem-solving abilities are highly regarded in this position.
Amazon Associate tech support team working on device quality testing

Why Join Amazon as a Device Associate?

Amazon is a world leader in both e-commerce and the creation of cutting-edge electronics. There are numerous significant benefits to becoming a Device Associate at Amazon:

  • Career Development: Mentorship, online courses, certifications, and practical project experience are all ways that Amazon helps you advance your career.
  • Workplace Inclusivity: Amazon takes great pleasure in its inclusive culture, which guarantees all employees equal chances. Amazon offers extensive assistance to help you succeed if you have a disability or need accommodations during the application or hiring process.
  • Work on Cutting-Edge Technology: You’ll directly contribute to Amazon’s E-reader devices used worldwide, giving you a chance to work on impactful projects.
  • Dynamic Work Culture: Work in a high-energy, supportive environment that values teamwork, creativity, and continuous learning.
  • Employee Benefits: Amazon offers competitive compensation packages, learning and development opportunities, and a strong focus on work-life balance.

How To Apply?

click on Application Link provided below

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