KYC Operations Analyst at Citi | Empower 2025
Are you looking to start or advance your career in financial services? Citi, one of the world’s leading global banks, is offering an exciting opportunity for a KYC Operations Analyst position based in Pune, Maharashtra, India. This role presents an excellent entry point into the banking and compliance sector, offering both professional growth and the chance to make a meaningful impact in global finance.

About Citi: A Global Financial Leader
Citi stands as one of the most recognized names in international banking, serving millions of customers across more than 160 countries and jurisdictions. With a workforce of over 230,000 dedicated professionals worldwide, Citi has built its reputation on innovation, integrity, and commitment to excellence. The bank’s mission extends beyond traditional banking services, focusing on enabling growth and progress for individuals, businesses, and communities globally.
Working at Citi means joining a diverse, inclusive workplace where your unique perspective is valued and your professional development is prioritized. The company’s commitment to employee growth is evident through comprehensive training programs, mentorship opportunities, and extensive learning resources designed to help you succeed in your career journey.
The KYC Operations Analyst Role: Your Gateway to Financial Compliance
Position Overview
The KYC (Know Your Customer) Operations Analyst role is a critical position within Citi’s compliance framework. This position requires attention to detail, analytical thinking, and a strong commitment to regulatory compliance. As a KYC Operations Analyst, you’ll be at the forefront of ensuring that Citi maintains the highest standards of customer due diligence and regulatory compliance.
This remote-friendly position (Job Req ID: 25909181) was posted on October 27, 2025, and represents an excellent opportunity for both fresh graduates and experienced professionals looking to transition into financial compliance. The role offers the flexibility of remote work while being based in Pune, making it accessible to a broader pool of talented candidates.
| Important Information | Details |
|---|---|
| Role | KYC Operations Analyst 1 |
| Company | Citi (Global bank with 230,000+ employees) |
| Location | Pune, Maharashtra, India (Remote possible) |
| Eligibility | Bachelor’s degree or equivalent; fresh graduates welcome |
| Skills & Experience | Business acumen, laws & regulations knowledge, risk controls |
| Work Location | Pune; remote work available |
Key Responsibilities and Daily Activities
As a KYC Operations Analyst at Citi, your primary responsibilities will revolve around maintaining accurate customer records and ensuring compliance with regulatory requirements. You’ll work closely with various internal teams, including Relationship Management and Compliance departments, to ensure seamless operations.
Your day-to-day activities will include creating and maintaining comprehensive KYC records by gathering information from multiple sources, both internal and external. This involves researching company websites, regulatory databases, and other verified sources to compile accurate customer profiles. You’ll also be responsible for validating information within KYC records and Customer Identification Program (CIP) documents to ensure completeness and accuracy.
The role requires you to partner with different teams to update system information throughout the entire process, from initiation to final approval of KYC records. You’ll also be expected to report workflow progress to supervisors, ensuring transparency and accountability in all processes.
Technical Skills and Knowledge Requirements
To excel in this position, you’ll need to develop and maintain expertise in various areas. A strong understanding of local regulatory requirements is essential, as you’ll need to ensure that all KYC records comply with applicable laws and Global Business Support Unit (BSU) standards.
Risk assessment capabilities are crucial, as you’ll need to appropriately evaluate potential risks when making business decisions. This includes considering the firm’s reputation and ensuring the protection of Citi, its clients, and assets through strict adherence to compliance protocols.
You’ll also need to become proficient in using BSU tools and various database systems. Strong analytical skills, attention to detail, and the ability to work with large volumes of data are essential for success in this role.
Career Development and Growth Opportunities
Citi is renowned for its commitment to employee development, offering extensive on-the-job training and exposure to senior leadership. As a KYC Operations Analyst, you’ll have access to comprehensive learning resources designed to broaden and deepen your skills as your career progresses.
The company’s approach to professional development includes both traditional learning methods and innovative training programs. You’ll have opportunities to attend workshops, seminars, and certification programs that can enhance your expertise in compliance, risk management, and financial services.
Additionally, Citi encourages employee participation in community service and volunteerism, providing opportunities to give back while building valuable networking connections and leadership skills.
Compensation and Benefits Package
While specific salary details aren’t mentioned in the job posting, Citi is known for offering competitive compensation packages that reflect the company’s commitment to attracting and retaining top talent. The benefits package typically includes comprehensive health insurance, retirement planning options, and various employee wellness programs.
Citi’s commitment to employee financial well-being extends beyond base compensation, offering resources to help employees manage their financial health and plan for their future. This holistic approach to employee benefits demonstrates the company’s investment in long-term employee satisfaction and retention.
Work Environment and Culture
The KYC Operations Analyst position offers the flexibility of remote work, reflecting Citi’s adaptation to modern work preferences and its commitment to work-life balance. This arrangement allows employees to maintain productivity while enjoying the benefits of working from home.
Citi’s corporate culture emphasizes diversity, inclusion, and equal opportunity. The company is committed to creating an environment where all employees can thrive, regardless of their background, identity, or personal circumstances. This commitment is reflected in the company’s recruitment practices and ongoing diversity initiatives.
Application Process and Requirements
To be considered for this position, candidates must currently reside in Pune, Maharashtra, India. The role is open to both fresh graduates and experienced professionals, making it an excellent opportunity for career changers or recent university graduates.
The minimum educational requirement is a Bachelor’s degree from a recognized university or equivalent work experience. While prior experience in financial services or compliance is preferred, it’s not mandatory, as Citi provides comprehensive training to successful candidates.
Why Choose This Opportunity?
This KYC Operations Analyst position at Citi offers numerous advantages for career-minded professionals. The role provides excellent exposure to international banking operations, regulatory compliance, and risk management – all highly valuable skills in today’s financial services landscape.
The position offers stability and security, working for one of the world’s most established financial institutions. You’ll gain experience in a critical function that’s essential to banking operations, providing excellent foundation knowledge for future career advancement.
Furthermore, the remote work option provides flexibility while still maintaining connection with a global team of professionals. This arrangement allows for better work-life balance while building valuable professional relationships across different time zones and cultures.
How to Apply
If you’re ready to take the next step in your career and join Citi’s team of dedicated professionals, the application process is straightforward. Interested candidates should apply through Citi’s official career portal using the provided application link.
